Privacy Policy

MR Transport Management is a sole trader business providing external transport management services to operators in west central Scotland. For the purposes of UK data protection law, MR Transport Management is the data controller for personal data collected through this website.

You can contact us at: [email protected]

When you submit an enquiry through our contact form, we collect the following personal data: your full name, email address, telephone number (optional), and the content of your message.

We do not collect any special category data (such as health information) and we do not use cookies for tracking or advertising purposes. Our website may use essential session cookies required for the site to function correctly.

We use the personal data you provide solely to respond to your enquiry and to communicate with you about the services you have asked about. We do not use your data for marketing purposes without your explicit consent.

The legal basis for processing your data is our legitimate interest in responding to business enquiries (Article 6(1)(f) UK GDPR), or, where you have given consent, Article 6(1)(a) UK GDPR.

We retain enquiry data for as long as is necessary to respond to your enquiry and for a reasonable period thereafter in case of follow-up correspondence. Where an enquiry leads to a business relationship, we will retain relevant records for the duration of that relationship and for six years afterwards, in line with standard UK business record-keeping requirements.

If you ask us to delete your data and there is no legal obligation requiring us to retain it, we will do so promptly.

We do not sell, rent, or trade your personal data. Your enquiry data is processed through our website platform (GoDaddy) and its associated inbox service, which acts as a data processor on our behalf. GoDaddy operates under appropriate data processing agreements and security standards.

We will only disclose your data to third parties where required by law or where you have given explicit consent.

Under UK GDPR, you have the right to: access the personal data we hold about you; request correction of inaccurate data; request erasure of your data (the 'right to be forgotten'); object to or restrict our processing of your data; and lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.

To exercise any of these rights, please contact us at [email protected]. We will respond within one calendar month.

We take reasonable technical and organisational measures to protect your personal data against unauthorised access, loss, or disclosure. Our website is served over HTTPS and enquiry data is stored securely within our platform.

We may update this Privacy Policy from time to time. The date at the top of this page indicates when it was last revised. Continued use of this website after any changes constitutes acceptance of the updated policy.